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When you make a referral to our service, we need to collect certain information about you or the person you're referring to ensure we can provide them with the right care, support and treatment.

This information is stored in written and electronic records. We may also need to share some of your information with other people ad organisations who are either responsible or directly involved in delivering care, and this may mean your information is taken off site.

We may also have to share some of your information for other puroses, such as research. Any information that is shared in this way will not identify you, or your child, unless we have your consent.

We may share information if required to do so by law. If you have any questions and/or do not want us to share that information with others, please talk to the people in charge of your care or contact PALS (Patient Advice and Liaison Service) on 0121 333 8403.

Our contracted partners

We work with a number of contracted partners to ensure the children, young people and young adults in our service have access to services that are right for them. To do this, we may need to pass your information on to one of the following organisations if we believe they may be able to support you.

14-25s Talking Therapies

Birmingham Mental Health Consortium - (trading as the Living Well Consortium) is the 14-25s Talking Therapies delivery partner for Forward Thinking Birmingham. The Consortium was established in 2010 to bring together all of the charitable and voluntary sector organisations within Birmingham that either deliver mental health programmes or provide support to individuals with mental health needs. The Consortium has 35 members, who all focus on both delivering support to the most vulnerable individuals, and empowering and enabling them to take control of their lives. Ten members of the Consortium provide our 14-25s Talking Therapy Service - They are: 

  • Pattigift Therapy
  • My Time/Richmond Fellowship
  • Lateef Project 
  • Change Birmingham Brief Therapy 
  • Health Exchange CIC
  • Our Roots CIC
  • Newman Health and Wellbeing 
  • Citizen Coaching CIC
  • Anawim
  • St Martin's Centre for Health and Healing

Online Assesment & Therapies

Healios - Healios provides a wide range of psychological assessments and psychological therapy services as well as wellbeing and prevention tools that are personalised to patients particular needs and lifestyle. All the services are accessed online, which means patients can recive Healios Services from the comfort of any place with an internet connection that is convenient for patients. 

Healios services cover a variety of mental health issues and neuro-developmental conditions for children and young people.

In response to COVID-19 (coronavirus) the ThinkNija app with new COVID-19 support content is now freely available to all 10 - 18 year olds UK-wide for the forseeable future.

For more information about ThinkNinja and the new COVID-19 content visit their website.


Forward Thinking Birmingham directly commissions a counselling service from Open Door Youth Counselling for 12 to 25 year olds.

Open Door Youth CounsellingOpen Door Youth Counselling provides person-centred counselling for children and young people aged 12-25. Open Door is a general counselling service and works with children and young people who bring with them a range of issues, such as emotional distress, self-harm, eating disorders, confusion over gender identity, suicidal thoughts and feelings, school worries, family breakdown and abuse. Open Door’s counsellors are all recruited and trained by the service and have experience of working with children and young people.

Perinatal mental health

Forward Thinking Birmingham directly commissions Acacia to deliver a holistic support service to families affected by perinatal mental health issues.

Acacia Family SupportAcacia provides a wide range of support and therapies to help familes recover from the symptoms associated with pre and postnatal depression. Services are delivered across Birmingham and include individual befriending sessions, group work therapy, telephone support, practical support in the home and massage therapy for both parents and baby.

Acacia has been supporting families affected by postnatal depression for over ten years and was set up by two local mothers who both experienced postnatal depression and were determined to help other families. Postnatal depression can affect both mums and dads, so Acacia works closely with all family members.

A befriending support is also delivered by a team of trained volunteers, some of whom are mums and dads who have personally experienced and recovered from postnatal depression. They are well placed to support other families affected by postnatal depression.

Support for refugees and asylum seekers

MY Place (The Children's Society) - MY Place provides a befriending service for young unaccompanied asylum seekers and refugees in Birmingham and Coventry through youth groups. As well as providing a place to meet, MY Place also gives young people involved an opportunity to take part in group work and develop their life skills.